FAQs

How can I pay?

You can pay by card or Paypal via our website . Alternatively, you can pay us direct to our Wise account with the following currencies: US dollars, British Pounds or Euros. If you require another currency or would like to pay with Crypto currency please contact us for the details.

Is my deposit refundable?

No, deposit payments are non-refundable.

How does the payment plan work?

You pay your deposit when you register and book, you will receive details regarding the payment date for the next three months of installments.

What is the cancellation policy?

50% of payments excluding the deposit, will be refunded up to 6 weeks before the event. Within 6 weeks of the event, no refunds will be given. It is strongly advised that you take a travel insurance policy to cover unforeseen circumstances that may lead to a cancellation.

I have ailments or injuries, will I still be able to attend?

Yes, you will need to fill in a medical and lifestyle questionnaire which will be forwarded onto our practitioners who will advise you throughout, on how to manoeuvre any physical issues you have. This may mean sitting out certain activities.

Will there be Wifi at the accommodation?

There is Wifi at all of the venues we stay in, however please take into consideration the remoteness of our locations and that the reception may not be as strong as in the city areas.

What electrical adapters will I need?

Each venue is equipped with electrical adapters for every region to use phone chargers or laptop plugs etc.

Are there laundry facilities?

Yes, for an extra cost you may request your clothes to be laundered.

What meals should I expect?

Throughout the week we serve low salt, low fat, pescatarian and vegetarian tasty meals. For the outside restaurant meal, you may order what you choose.

Do you cater for vegan meals?

Yes, our menus can offer vegan dishes. Please let us know on your Lifestyle questionnaire form you will fill in prior to arriving.

How do I organise my shuttle transfer to the venue?

We will arrange your transportation to and from the venue once you provide us with your travel details. The transfer covers the Event’s arrival and departure days only.

Will I be able to visit the city on my trip?

Yes, if it is not on the itinerary, we have a free day within our schedule for you to do as you please. We will organise a driver and guide for you to go. You will be responsible for the costs.

When will I receive my itinerary?

The full itinerary will be sent one month before the event. The sample days are outlined in the individual retreat pages on this website.

Do I have to partake in every activity?

No, you are able to sit out on any workshop, class or trip. However in order to gain the full experience of the retreat and get your money’s worth we would recommend you attend as many activities as possible.

How many people will be attending the retreat?

Over the years, we’ve found that smaller groups create a better experience. with fewer people, you are able to have a more personalised and richer event. Therefore we limit our retreats to 6 participants.

What do I bring?

We advise attendees to bring: personal toiletries, good walking shoes, a rain jacket or umbrella, sun hat, swimwear, suncream, relevant medications, waterproof sandals, a yoga mat, spending money in local currency or US dollars, casual clothing and smart casual wear for the welcome and wrap dinner. We also detail this to you more after you book.

When do I book my add ons to my package?

You can book your spa treatments and activities when you arrive at the retreat. For accommodation or outside events requests, these need to be reserved as soon as possible to guarantee availability.

I am traveling alone, will I be ok on the retreat by myself?

Most of our lovely guests travel by themselves and make great lifelong connections and friendships. If you choose a sharing package, you will be paired with another guest on arrival. You will be collected and drop off by our driver to and from the airport.

Will I need vaccinations?

We advise you to consult your general practitioner and government embassy's website to check if medication is required to travel to the destination.

By registering for and attending an Les Bohèmes event, you acknowledge that during any sessions or activities, you may be photographed or filmed. We reserve the right to use images and recordings of any participant captured at an event in our marketing and promotional materials. You waive any right to approval, payment, royalties or any other consideration for the use of the images or video recordings wherein your likeness appears.

If you wish to opt out of this agreement, please do so in writing prior to the Les Bohèmes event.

For attendees wishing to record and photograph the Les Bohèmes event, please request other attendee’s permission to film or photograph their likeness for social media purposes. All photography & footage, remains the property of the Les Bohèmes Event and may only be used to represent the Les Bohèmes Event. It is strictly forbidden to use any photographs or footage of a Les Bohèmes Event to represent another event.

All attendees, facilitators, partners and staff of Les Bohèmes are requested and expected to:
1. Be considerate and treat everyone (attendees, participants, speakers, partners and any support personnel) with respect and courtesy throughout any Les Bohèmes event.
2. Refrain from using any offensive, demeaning or discriminatory behaviour or speech.
3. Be mindful of your surroundings and alert the Les Bohèmes staff of any inappropriate behaviour or dangerous situations directed at anyone in attendance including yourself.
4. Abide by the rules and policies of Les Bohèmes, its host venue and any partner facilities and vendors.
5. Comply with all applicable laws and regulations of the country.

UNACCEPTABLE BEHAVIOUR
Unacceptable behaviour includes, but is not limited to:
1. Discriminatory or demeaning behaviour (regardless of how overt, covert or subtle) based on ethnicity, gender identity and expression, sexual orientation, disability, physical appearance, body size, nationality, age, religion, or other category protected by law.
2. Intimidation and/or harassment of any form which includes unwelcome or offensive verbal, visual or physical contact directed at any attendee, participant, facilitator, or partner, including conduct, comments or images that a person finds
offensive, demeaning or hostile.
3. Sexual harassment of any form, which for purposes of this Code of Conduct includes unwelcome, unsolicited and unreciprocated sexual advances; requests for sexual favours; and other verbal or physical conduct or gestures of a sexual
nature that does (or that might reasonably be expected to or be perceived to) offend, humiliate or intimidate another person.
4. Abusive, badgering or intentionally baiting arguments, whether during an Les Bohèmes session or otherwise.
5. Unruly or disruptive behaviour that endangers the health or safety of yourself or other participants or personnel.
6. Sustained disruption of talks or other events during the Les Bohèmes event.
7. Destruction, theft, defacement or intentional misuse of any property of Les Bohèmes, its host venue or any partner facilities or vendors.
8. Presenting a false participant identification or permitting another person to falsely present the participant’s identification as their own.

Violating the behaviour policy, will result in a verbal and written warning and the offender is expected to comply immediately. For serious violations or continued unacceptable behaviour. The offender will be expelled from the event with no refund. Prohibiting the offender from participating in any future event.